Questions and answers of the customers
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Please visit https://mx.compralocas.com/delivery-returns for shipping policy.
All suppliers and vendors who have paid orders from consumers must provide their own electronic invoices to consumers by law.
Given that Compralocas's role is just to connect the buyers and the sellers, the actual transaction is still between the vendors and consumers. Therefore, Compralocas is just responsible for the trade information and issuing the commission invoice. The copy that consumers can download from Compralocas platform is a reference slip but not the actual invoice.
At Compralocas we mandate that all vendors must ship the electronic invoices with the products together to the consumers.
Please visit https://mx.compralocas.com/delivery-returns for refund policy.
Cancellation / Return / Exchange Policy
Please visit https://mx.compralocas.com/delivery-returns for return policy.
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